Service

1.Pre-sale services: Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investments.
• Selecting equipment type;
• Designing and fabricating the products in accordance with the special requirements of the clients;
• Training technical personnel for our clients;
• Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.

2.Services provided during the sale: Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.
• Checking products acceptance ahead of delivery;
• Introducing the Shanghai Oriental Heavy Industry service system to our clients.

3.After-sale services: Improve the added value of our products, and let the clients free from the using troubles.
• Assisting the clients preparing for the first construction scheme;
• Installing and testing the equipments;
• Training the first-line operators on site;
• Examining the equipment regularly;
• Taking the initiatives to eliminate the failure(s) rapidly at site;
• Distributing the guarantee fittings door-to-door;
• Providing technical exchanging;
• Providing maintenance for big items.